One inbox, both directions#
The notification feed is a bilateral channel. Sidekick uses it to tell you what it needs (approvals, escalations) and what it just accomplished (routine completions, objective progress).
Open Sidekick > Notifications to see the feed and configure preferences side by side.
Notification types#
| Type | When it fires |
|---|---|
| Approval required | Sidekick proposes an action that needs your sign-off |
| Approval resolved | A pending approval is approved or rejected |
| Agent stalled | Sidekick cannot make progress and needs operator input |
| Reply received | An inbound message arrives from a connected channel |
| Routine completed | A scheduled or reactive routine run finishes successfully |
| Routine failed | A routine run encounters an error |
| Delegated work attention | A delegated objective needs operator review |
Delivery transports#
Each notification can be delivered through one or more transports:
| Transport | Description |
|---|---|
| In-app | Always on — appears in the notification feed inside the dashboard |
| Browser push | Desktop push notifications via the browser |
| Mobile push | Push notifications on mobile devices |
| Delivered to your account email address | |
| Channel | Forwarded to a connected messaging channel (Slack, Discord, etc.) |
Preferences#
On the right side of the Notifications page, the preferences panel lets you control delivery per notification type:
- Immediate — deliver as soon as the event fires
- Muted — suppress delivery for this type
Preferences are workspace-scoped. Changing them in one workspace does not affect other workspaces.
info In-app delivery cannot be muted. Even when other transports are silenced, the notification always appears in the dashboard feed.
Deep links#
Every notification includes a deep link that takes you to the relevant surface — Approvals, Activity, Chat, Routines, or Today — with the right context pre-loaded.
warning Browser and mobile push require granting notification permissions in your browser or device settings. If push seems broken, check your browser's site permissions first.
Next step#
Connect the messaging platforms Sidekick uses to communicate in Channels.